The Latest Call Center IVR Upgrades Are Slashing Wait Times

Published on October 11, 2024

Discover some of the newest call center IVR features plus how they impact agents, customers, and your average wait time.

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Deepfakes Can Fool Facial Recognition on Crypto Exchanges

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Creating new accounts under fake identities provides attackers with a way to launder money or commit fraud.

Firefox Update Patches Exploited Vulnerability

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