Zoom, Salesforce, Dialpad, and Others Bet Big on Agentic AI for CX

Published on June 24, 2026

CCW showed agentic AI moving deeper into CX platforms. Here’s what IT leaders should know about governance, data, workforce planning, and rollout.

The post Zoom, Salesforce, Dialpad, and Others Bet Big on Agentic AI for CX appeared first on TechRepublic.

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